Question 1

What is the difference between an asset-based carrier and a 3PL?

Accepted Answer

An asset-based carrier only moves freight using their own physical trucks. As a non-asset 3PL, EBL Transportation leverages a vast, trusted network of vetted partner carriers across North America, giving us the flexibility to find the exact equipment you need, exactly when you need it.

Question 2

What geographic areas do you service?

Accepted Answer

We are based in Ontario and coordinate shipments locally, across Canada, and cross-border throughout North America.

Question 3

Are the carriers in your network insured and vetted?

Accepted Answer

Absolutely. Every carrier we partner with undergoes a strict vetting process to verify their operating authority, safety ratings, and active cargo insurance coverage before they ever haul a load for our clients. Carriers hold the cargo insurance; we verify it.

Question 4

Do you handle both full truckload (FTL) and less-than-truckload (LTL)?

Accepted Answer

Yes! We handle all freight types. Whether you have a small partial pallet (LTL), a dedicated full truckload (FTL), or oversized cargo, we match your shipment to the right carrier.

Question 5

Can you handle flatbed, specialized, or expedited shipments?

Accepted Answer

Yes. Because we operate as a non-asset 3PL, we have access to specialized equipment—including flatbeds, drop-decks, and expedited teams for time-critical loads.

Question 6

Can you manage regular, recurring shipping schedules?

Accepted Answer

Definitely. We work closely with regular shippers to set up recurring routes, consistent capacity, and reliable weekly scheduling.

Question 7

How fast can I get a shipping quote?

Accepted Answer

Quotes are fast and straightforward. You can submit your lane details through our online quote form or call dispatch directly at 905-674-1270 for immediate assistance.

Question 8

What information do I need to provide to get an accurate quote?

Accepted Answer

To give you the best rate, we typically need the pickup city/postal code, delivery city/postal code, freight type (FTL, LTL, Flatbed), weight, dimensions or pallet count, and any special requirements (like liftgate or appointments).

Question 9

How do I track my shipment once it's booked?

Accepted Answer

As your single point of contact, we handle all carrier communication and provide real-time updates and monitoring so you never have to chase down multiple drivers.

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